Welcome to eckhardtjoand.com! We are committed to providing you with efficient and reliable shipping services. Here are the details of our shipping policy:
Shipping Costs
Shipping costs will be automatically calculated based on your order total and shipping address. You can view the specific shipping cost information on the checkout page. We also offer free shipping policies during certain promotional periods. Please pay attention to the website announcement for details.
Processing Time
Once the order is confirmed, we will process your order within 1-3 business days. Processing time may vary due to the following factors:
Order peak period
Item inventory status
Once processing is completed, you will receive an email with tracking information.
Shipping Time
Shipping time usually varies depending on the selected shipping method and destination. Here are general estimated shipping times:
Domestic orders: 2-7 business days
International orders: 7-21 business days (specific time depends on the destination)
Order Tracking
All shipped orders will provide tracking information. You can find the tracking link in the shipping confirmation email you received, or you can check the order status by logging into your account.
Recipient’s Responsibility
Please ensure that the shipping address you provide is complete and accurate. If a package is returned due to an incorrect or missing address, we will charge the corresponding re-delivery fee. Please make sure to check the package upon receipt and contact us promptly if there is any damage or missing items.
International Shipping
For international orders, additional duties and taxes may apply, and the specific fees are determined by local customs. Please note that these charges are usually borne by the customer, and we recommend that you understand the relevant regulations in advance.
Shipping Issues
If you do not receive your package after receiving your order or encounter any shipping issues, please contact us immediately. We will work with the shipping company to resolve the problem and ensure your satisfaction.
Thank you for choosing eckhardtjoand.com! We look forward to providing you with quality products and services. If you have any questions during the shopping process, please feel free to contact us.